About CloudFlick

We strive to empower businesses with data they can trust, insights they can use, and the impact they can measure. We call this Cloudflick intelligence.

Who we are

The mobile-first consumer is different. While their lives revolve around their mobile phones, they also hop between devices, locations, and channels. They expect brands to always be “in step” with them and deliver personalized experiences across all physical and digital touchpoints. As one of the first mobile-first customer engagement platforms, our mission is to support the digital growth for user-centric brands across e-commerce, retail, travel & hospitality, BFSI, media & entertainment, telecom, food delivery, mobility, and more.Cloud flick is a global cloud platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers’ preferred channels.Accessed through a single platform, Cloud flick’s omnichannel engagement, identity, user authentication, security, and contact center solutions help clients and partners overcome the complexity of consumer communications, grow their business, and increase loyalty– all in a fast, secure and reliable way.

Our Core Values

Mission

Disrupting collections with digital-first, data-driven and secure technology solutions.

Vision

Enhancing credit health globally by creating a dynamic ecosystem to facilitate digital empowerment in collections

Values

We believe every company has the right to build its brand with its resources and know how and we are confident that by putting the right people together, we are giving the world a chance to be introduced to phenomenal products that can make their lives better

WHY Us?

We help organizations build enduring customer relationships at scale

Research says conversion happens at the 3^rd interaction. Engaging customers rather than just communicating Social media is the center of your customers’ online life. It’s where they discover products, consume media, and connect with like-minded people.But connecting with customers is just the beginning. Social is an incredibly powerful platform to build strong internal cultures, uncover emotionally rich consumer insights, and unify the customer experience across channels and departments.

With our unparalleled expertise, open ecosystem, and customer insights at scale, Touchpoints is uniquely positioned to guide your organization to social success.