Elevate Your Real Estate Customer Service with Touchpoint
Automate personalized outbound communication, efficiently manage inbound queries, and enable market research with Cloudflick. Offer instant and free communication through our virtual number and click-to-call services to provide top-notch customer service in real estate.
Communication has always represented a big part of businesses’ sales revenue. Companies are getting more and more inventive regarding their adopted strategies. Varying communication platforms allows digital businesses to touch multiple groups of prospects. These companies can achieve more by aligning their mobile communication strategies and getting connected to their target audience and ecosystem partners at the right time. Touchpoint allows digital businesses to build communication with one-to-one as well as one-to-dynamic with both potential or existing customers. Using the power of Touchpoint’s communication tools, e-commerce companies have improved their audience interaction, engaged maximum people leading to higher purchases.
The Comprehensive Solution for Real Estate Lead Conversion
We provide an all-in-one platform for managing leads, call management, and IVR campaigns to help you convert leads into customers seamlessly.
Lead Management:
Manage & convert customer interactions into leads by providing information about latest offers, coupon codes and discount offers. Add URLs to your communications and lead the customer to your website or mobile app for transactions. The URLs can be converted into trackable links which capture information like each click details, users’ mobile numbers, Geolocation, Device details etc.
Retarget and Engage:
Deliver targeted messages to customers who have expressed interest but have not completed their transactions. Provide instant gratifications like coupons and invitations to loyalty card holders for sustained engagement.
Rich User Engagement
Add richness to your customer interactions by promoting products and services using interactive UI with videos and Rich Media Content.Works on any platform and channel. Your customers can easily communicate with you on mobile app, website, chatbot, and social channels without the need for any additional plugins or downloads
Voice Promotions and campaigns
Securely connect your sales agents to end customers & deliver pre-recorded promotional messages. Provision customer engagements and contests through VMN missed calls.Securely connect customer service agents, delivery personnel and other customer facing executives to your customers through voice bridges. Provision customer engagements through IVR calls.
Loyalty management:
Keep your customer updated on their loyalty status and points. Summarise loyalty points after every sale. Provide periodic loyalty statements and allow Customers to redeem points online.As all communications is done within your app, your agent has the full context of shoppers’ information and browsing history.
Call Management System
It is designed to manage all inflow and outflow of calls from a single platform, making it easy for you to keep in touch with your clients. With our system, you can also use email and live chat to communicate with your clients, ensuring that you never miss any opportunity to connect with them
IVR Campaigns
Our IVR Campaigns help businesses generate the right profiled leads for sales to convert. By optimizing the technology to the fullest, we leverage the data we build while spending on advertising to connect you to the right clients. Our IVR system filters the incoming calls and directs them to the relevant department or person, making it easy for your team to focus on converting leads into customers.